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Job Details:
Fundraising Support Centre Team Leader - Full Time.Pontypool
Reference number:
Marie Curie - Payscale
Job Type:
Job Hours:
Job Hours/Type Notes:
35 hours per week. Weekend and Evening work is required


As part of its fundraising strategy, Marie Curie Cancer Care (MCCC) has set up a Fundraising Support Centre (FSC) in Pontypool, South Wales. Initially delivering Telephone Appeals services this centre will in the medium term also deliver other innovative telephone based fundraising activities. Over and above inbound & outbound calling, it is envisioned that the centre will provide telephone appeal related fulfilment support to the MCCC organisation.

The Fundraising Support Centre Team Leader (FSCTL) will be a key member of the MCCC fundraising team. The FSCTL will manage the day–to-day running (planning, operations and problem-solving) of a team of fundraising advisors to meet the required service levels, quality standards and operational targets. The FSCTL will mentor a team of fundraising advisors to ensure the delivery of high quality supporter experiences and will act as the communication conduit between Advisors and Management.

Salary: MCCC Grade D £21,810 - £24,232 pa

Closing Date: 8 June 2011

Completed application forms should be sent to:

HR Department
Marie Curie Cancer Care
Block C, Mamhilad House
Mamhilad Park Estate

Document TitleDocument Summary
Application Form PDF
Application Guidance Notes Word
Job Description Word

Closing Date:
08 Jun 2011